Operations/ Departmental Manager Level 5
Attract great talent, upskill your teams and plan for your future
Suitable for both new and existing employees
Who is the Operations/ Departmental Manager Apprenticeship for?
An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.
Study Mode
Online with tutor led sessions
Blended learning with online and face to face sessions and support (at the employers premises)
There is an End Point Assessment for this Apprenticeship - This is when the Apprentice will demonstrate they have learnt the required knowledge, skills and behaviours.
Typical job roles
Typical job roles include; Operations Manager, Regional Manager, Divisional Manager, Department Manager and Specialist Managers
Duration
21 Months (depending on experience)
Start Date
Any time
Qualifications to be awarded
Level 5 Operations/ Departmental Manager Apprenticeship
Functional Skills (if required)
Professional recognition
Apprentices will be able to register as full members of the Chartered Management Institute (CMI) and Institute of Leadership and Management (ILM).
Apprentices with 3 years management experience will be able to apply for chartered manager status through the CMI.
What skills and behaviours will be developed?
Organisational Performance
Interpersonal Excellence
Personal Effectiveness
Inclusive
Agile
Professionalism
What knowledge will be learnt?
Organisational Performance – delivering results
Interpersonal Excellence – managing people and developing relationships
Personal Effectiveness – managing self
Progression Opportunities
On completion, apprentices can register as full members with the Chartered Management Institute and/or the Institute of Leadership & Management, and those with 3 years’ of management experience can apply for Chartered Manager status through the CMI.
How much does the Operations/ Departmental Manager Apprenticeship cost?
This programme costs £7,000 and is covered through a companies Apprenticeship Levy.
If the employer pays into the levy, the programme cost is fully covered through their levy contributions. For employers who do not pay into the levy, the payment structure is as follows:
Employers without a levy contribution will pay only 5% of the programme cost (£350) if the the apprentice is aged 22 or over.
Employers will receive full funding if the apprentice is aged 21 or under.