The Leader's Guide to Coaching & Mentoring
How to Use Soft Skills to Get Hard Results
Author: Fiona Dent
The Leader’s Guide to Coaching & Mentoring is a highly practical handbook that helps managers get the most out of their people. It includes grounded advice on the practicalities of both coaching and mentoring – such as how to structure a session – as well as core content on:
The skills required for coaching and mentoring, including listening, questioning, observing body language, challenging and affirming
The established processes for coaching and mentoring, such as GROW, relational coaching, reverse mentoring and solution-focused coaching
The scenarios in which coaching and mentoring skills are particularly appropriate, for example, coaching under-performers, coaching star performers and coaching for career development
There is also a handy section on the 10 pitfalls to avoid when coaching or mentoring.
Written in the no-nonsense and engaging style of the other Leader’s Guide books, this is the best tool on the market for managers wanting to coach their people to optimum performance.